PLEASE READ FULL PRODUCT DESCRIPTIONS PRIOR TO PURCHASING.
Items purchased on our website will gladly be accepted for exchange or store credit if the item is returned within 14 calendar days from the date your order was marked 'Delivered' by your mail carrier.
To be eligible for an exchange or store credit, your item must be unused and in the same condition that you received it, and you must let us know you will be returning your item prior to returning it. We just want to know the details of your issue/concerns so please makes sure you contact us via email as soon as an issue is identified. If you can send pictures as well that'd be great. We must receive your written correspondence along with the unworn item within 14 days from the date your package was marked 'Delivered' by your carrier. Once your return is received, we will notify you. Make sure our emails aren't being filtered to your Spam inbox.
One more thing...please consider the fact that we have the right to deny a credit/exchange if your item is retuned to us in a condition other than how it was sent to you. We highly encourage you to contact us first, as we understand that certain issues have to be handled on a case by case basis.
Please allow 24-48 hours for your credit/exchange request to process.
Received the wrong item?
If you received the wrong item (we sincerely apologize), please email us immediately so we can get the correct item to you ASAP. We will require that you send us the original item(s) back within 7 calendar days from the date it was marked 'Delivered' by your carrier. IMPORTANT: We will ship the correct item to you once we have received the original item or have proof that the original order was shipped back to us (i.e. a photo of your shipping receipt with tracking info). Once we confirm that you have shipped the item back to us, we will reship your order within 24 hours (excluding holidays/weekends), at no additional cost to you. Also, we will credit you for the cost you incurred to ship the item back to us (that's why we need to see receipts).
Please mail all returns to the following address:
The Baddie Boudoir
P.O. BOX 500982
Atlanta, GA 31150